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Terms of Service

Last updated: December 6, 2025

1. Agreement to Terms

By accessing or using Imagera ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Imagera is operated by Nexovia ("we", "us", or "our"), located at Schaumburg, Illinois, USA. The Service provides AI-powered brand asset generation tools for creating logos, images, and marketing content.

2. Description of Service

Imagera provides an AI-powered platform that enables users to:

  • Generate brand logos using artificial intelligence
  • Create marketing images and visual assets
  • Generate SEO-optimized marketing copy and content
  • Access cloud storage for generated assets
  • Export and download created content

The Service operates on a credit-based system, where users purchase credits to generate assets. Credits may be purchased individually or through subscription plans.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Credits and Payments

4.1 Credit System

The Service operates on a credit-based system. Each action (generating logos, images, or content) consumes a specified number of credits. Credits can be purchased through:

  • One-time credit purchases
  • Monthly subscription plans with recurring credits

4.2 Payment Processing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms and conditions. We do not store your payment information.

4.3 Refund Policy

Credits are generally non-refundable once purchased. However, we may provide refunds at our sole discretion in cases of:

  • Technical errors preventing service use
  • Duplicate charges
  • Service unavailability

Refund requests must be submitted to support@imagera.pro within 7 days of purchase.

4.4 Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to subscription benefits until the end of your current billing period. Unused credits from subscription plans do not carry over after cancellation.

5. Intellectual Property Rights

5.1 Generated Content

Subject to these Terms and your payment of applicable fees, you own the assets you generate using the Service. We grant you a perpetual, worldwide, non-exclusive license to use, modify, and distribute your generated content for commercial or personal purposes.

5.2 Service Content

The Service itself, including its design, features, software, and underlying technology, is owned by Nexovia and protected by copyright, trademark, and other intellectual property laws.

5.3 User Restrictions

You may not:

  • Reverse engineer or attempt to extract source code from the Service
  • Remove, alter, or obscure any proprietary notices
  • Use the Service to create competing AI services
  • Resell or redistribute access to the Service without authorization

6. Acceptable Use Policy

6.1 Prohibited Content

You agree not to use the Service to generate or create content that:

  • Is illegal, harmful, threatening, abusive, harassing, or defamatory
  • Infringes on intellectual property rights of others
  • Contains malware, viruses, or malicious code
  • Promotes violence, discrimination, or hatred
  • Contains adult, pornographic, or sexually explicit material
  • Violates privacy rights or misappropriates personal information
  • Impersonates any person or entity

6.2 Prohibited Activities

You agree not to:

  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated scripts or bots to access the Service
  • Circumvent any access restrictions or rate limits
  • Share your account credentials with others

7. AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate content. While we strive for high quality and accuracy, AI-generated content may contain errors, inaccuracies, or biases. You acknowledge that:

  • Generated content should be reviewed before commercial use
  • We do not guarantee uniqueness of generated assets
  • Similar prompts may produce similar results for different users
  • You are responsible for ensuring generated content complies with applicable laws
  • We do not claim ownership of content generated by our AI models

8. Data Storage and Privacy

We store your generated assets in secure Azure Blob Storage containers. Each user receives a dedicated storage container with a structured folder hierarchy. By using the Service, you agree to our Privacy Policy and our data storage practices.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining backups of critical assets.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues or outages
  • Third-party service provider issues
  • Force majeure events

We are not liable for any losses resulting from service unavailability.

10. Limitation of Liability

To the maximum extent permitted by law, Nexovia and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or personal information
  • Any bugs, viruses, or harmful code transmitted through the Service
  • Any content obtained from the Service
  • Any errors or omissions in content or generated assets

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nexovia and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you generate using the Service

12. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time, with or without notice. We may also modify these Terms at any time. Material changes will be notified via email or through the Service.

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Illinois.

14. Contact Information

If you have any questions about these Terms, please contact us:

Nexovia

Schaumburg, Illinois, USA

Email: support@imagera.pro

Website: https://imagera.pro

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nexovia regarding the Service and supersede all prior agreements and understandings.

17. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

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